Hours of Operation
Noon – 4PM
Tuesday – Saturday
10AM – 4PM
Christmas at Union Station presented by FNBO
November 24, 2023 – January 7, 2024
Sunday, December 3: 11AM-4PM (KETV Family Fest)
Closed for Major Holidays
To check a specific day, please visit The Durham Calendar »
Am I required to wear a facial covering?
The museum is a mask friendly environment and guests may choose to mask at any time. If you have symptoms, a positive test or exposure to someone with COVID-19, we ask that you reschedule your visit.
Do I need an advance ticket to visit?
No, advance tickets are not required. However, they are recommended. Walk-ins are welcome. If you prefer to make advance reservations, please see next question.
How do I reserve/purchase advance tickets?
Tickets may be purchased online here. You will need to select a visit date, as well as the number of tickets needed. Members, your free admission discount is applied in the shopping cart. If you need assistance, please contact us at (402) 444-5071. If you are calling on a weekend, please note that weekend phone calls go to voicemail, which is checked periodically throughout the day. Sorry, at this time we cannot offer refunds for admission tickets purchased online. Should you need to reschedule, please call the museum.
Can I walk up and buy admission tickets or a membership?
Yes, however both admission tickets and memberships are also available for purchase online. Memberships may be purchased online, via mail, or by calling (402) 444-5071 (Monday-Friday). If you do not have a computer or have technical difficulties, please call (402) 444-5071 for assistance with your purchase.
What are your hours of operation?
The Durham Museum’s fall hours are Sunday 12-4PM and Tuesday-Saturday 10AM-4PM. The museum is closed on Mondays.
What health and safety protocols are in place?
We regularly clean high-touch surfaces and hand sanitizer stations are available to guests throughout the museum. The museum is a mask friendly environment and guests may choose to mask at any time. If you have symptoms, a positive test or exposure to someone with COVID-19, we ask that you reschedule your visit.
- Are you well? We ask that guests stay home and reschedule your visit if:
- You feel ill, have a temperature or cough
- You think you have been in contact with someone who is/was ill
Can I bring in outside food, beverages, or coolers?
No coolers, outside food or other beverages will be allowed unless they are required for special dietary needs.
As a member, how many tickets can I reserve?
Members are allotted the number of tickets based on their current membership level (i.e. Individual = 1, Family = 2 adults + children). If you have a PLUS ONE membership level, you may reserve 1 ticket for a guest (adult or child). Tickets for additional guests may be purchased by the member using the general admission prices. Members must show their current membership card and ID, along with their e-ticket(s)/printed ticket(s) to be admitted. Questions? Please contact the membership department at (402) 444-5071.
How do Community Group Members book their visit?
Community Group Members – please call the membership department at 402-444-5071 to schedule your visit in advance.
Will I receive a confirmation of my online ticket purchase?
You will receive an order confirmation via email. In the confirmation email, click the link to open your ticket barcode and activate the tickets. The tickets will need to be presented to the front desk (either printed or on your mobile device), along with the purchaser’s photo ID and membership card (if they are a museum member).
How long does it take to get through the museum? How long can I stay?
There are currently no time limits to the length of a museum visit, but the average visit is around 2 hours. However, you could spend a whole day enjoying all the exhibits! We kindly ask that guests complete their visit by 4PM.
How long does it take to get through the Featured Exhibit?
On average, it takes about 45 minutes to an hour.
Do you have wheelchairs available?
Yes. We have electric scooters and wheelchairs available at no charge on a first-come, first-served basis. They can be requested at our Front Desk.
Do I have to buy tickets/admission to visit to the Soda Fountain or Museum Shop?
I’d like to avoid larger crowds…when is the best time to visit?
Weekdays are generally less crowded. Specifically, Wednesday and Thursday after the lunch hour.