No, you do not need to buy a ticket in advance. Walk-ins are welcome!

While not required, admission can be booked ahead of time online, see next question for details.

Tickets may be purchased online here. To book, select a visit date and the number of tickets needed. Members, your free admission discount is applied in the shopping cart. If you need assistance, please contact us at 402-444-5071. If you are calling on a weekend, please note that weekend phone calls go to voicemail, which is checked periodically.

Once you have booked your tickets, check your email for a confirmation link to activate your barcode. Simply show the barcode on your phone (or a printout) at the Welcome Desk along with the purchaser’s photo ID and membership card (if applicable).

Sorry, at this time we cannot offer refunds for admission tickets purchased online. Should you need to reschedule, please call the museum.

Yes! For most of the year you do not need to pay admission to stop by for a treat or souvenir. However, during the Christmas at Union Station* season admission is required for all areas of the museum, including the Soda Fountain and Museum Shop.

*Christmas at Union Station begins the day after Thanksgiving and ends early to mid-January.

You can reserve the number of tickets covered by your specific membership level (i.e. Individual = 1, Family = 2 adults + children). If you have a “Add A Friend” level, you can grab one for a guest, too! Otherwise, members may purchase tickets for additional guests using general admission prices.

If you would like to upgrade to a “Add A Friend” level or have questions, please contact the membership team at 402-444-5071.

Please call the membership team at 402-444-5071 to schedule your visit in advance.

We are located one block south of Omaha’s historic Old Market at 801 South 10th Street. The museum is a short 5-minute drive to Lauritzen Gardens or Omaha’s Henry Doorly Zoo & Aquarium.

We offer a two-level parking deck, attached to the building, that is FREE for all museum guests.

Entering via 10th Street: Best for the main entrance.

Entering via Leavenworth Street: Recommended for taller vehicles (7.5’+ height restriction in the main deck). Pro Tip: If you are using GPS to navigate to our lower parking lot/ramp use street address 899 Leavenworth Street to get you there!

Avoid Downtown Construction: If you take the 13th St exit from I-80 you can avoid all streetcar construction.

Please visit our membership page for all the details.

For a quieter experience, we recommend visiting on Wednesday or Thursday afternoons after the lunch hour.

Most guests spend about 2 hours exploring. Our featured exhibits usually take about 45–60 minutes to fully enjoy.

Yes! We offer electric scooters and wheelchairs free of charge on a first-come, first-served basis. Just ask at the Welcome Desk.

We do. Please let us know at the Welcome Desk and we will be happy to assist you with access to our private family room.

Next to our full-sized steam engine on the lower level is a large bell, which guests are welcome to ring and it can be loud. Outside of that, most areas of the museum are relatively moderate in noise level. For more information, please reference our Sensory Friendly Map.

Some of our larger events, including The GREAT HALL-oween Haunt and Noon Year’s Eve, tend to have higher noise and stimulation levels.

Please inquire about traveling exhibits, as they change throughout the year.

Sensory kits available to check out at the museum’s Welcome Desk, located just inside the main entrance. The sensory kit contains items that may help calm overstimulating situations. Inside the tote bag you will find resources to support your visit, including, fidgets, noise-canceling headphones or earplugs, and sunglasses.

While there is not a dedicated sensory-friendly space, you can find sensory-friendly spaces throughout the museum using our Sensory Friendly Map. A Social Narrative is also available to prepare guests and show what it’s like to visit the museum.

Guests feeling overstimulated or in need of a break during their visit can do so in our family room on the main level. For access, please inquire at the Welcome Desk.

It depends. The museum is open on Martin Luther King, Jr. Day, Easter and Christmas Eve.

The museum is closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day and New Year’s Day.

For all other dates, please view our online Calendar to plan your trip.

Yes, you can dine at the Soda Fountain while enjoying views of our stunning Art Deco architecture. You’ll find a variety of meals, snacks, ice cream treats and beverages. Browse the menu here. Museum members save 10%!

Please note, food and beverages are not permitted in any of the galleries.

We don’t allow outside food, beverages or coolers unless required for special dietary needs.

When you visit the museum as a member or pay admission, casual photos and videos are both welcome and encouraged. For full guidelines, review our Photography Policy.

For portrait and commercial projects, advanced booking and a session fee are required. These fees provide essential support for our non-profit mission, helping us keep the museum vibrant for our community. For full guidelines and information on booking, review our Photography Policy.

Yes, visit our Rentals page for more information.

Yes, visit our Birthday Parties section to learn more or contact our Customer Experience Manager for Rental Services at rentals@DurhamMuseum.org or 402-444-5071.