The museum is closed Thanksgiving day but tune in Thanksgiving Night at 7PM for the 🌟 Virtual Tree Lighting Ceremony »

Hours of Operation


Noon – 4PM

Tuesday – Saturday

10AM – 4PM

Closed Mondays and Major Holidays

The museum is closed Mondays and most major holidays. To check a specific day, please visit The Durham Calendar »


Adults: $11.00
Seniors (62+): $8.00
Children (ages 3 – 12): $7.00
Children 2 years and under FREE

Members: FREE!


Timed tickets are encouraged but not required. Walk-ins welcome.
Need help with your reservation or ticket purchase? Watch our “How To” video or view PDF Instructions.

Visitor FAQs »
Omaha Union Station

What to Know Before You Visit

Am I required to wear a facial covering?
In accordance with CDC guidelines, fully vaccinated visitors are no longer required to wear a mask at the museum. Masks and social distancing are required for those who are not vaccinated. Masks are also required for campers and camp staff as well as workshop groups. To ensure a safe and fun experience for the Noon Year’s Eve Celebration, masks will be required at this event for everyone.

Do I need an advance ticket to visit?
No, advance tickets are not required. However, they are highly recommended during the popular Christmas at Union Station season. Walk-ins are welcome. If you prefer to make advance reservations, please see next question.

How do I reserve/purchase advance tickets?
Tickets may be purchased online here. You will need to select a visit date and time, as well as the number of tickets needed. Members, your free admission discount is applied near the end of the online registration process. If you need assistance, please review our step-by-step guides: watch “How To” video or view PDF Instructions. You may also contact us at (402) 444-5071. If you are calling on a weekend, please note that weekend phone calls go to voicemail, which is checked periodically throughout the day. Sorry, at this time we cannot offer refunds for admission tickets purchased online. Should you need to reschedule, please call the museum.

Can I walk up and buy admission tickets or a membership?
Yes, however both admission tickets and memberships are also available for purchase online. Memberships may be purchased online, via mail, or by calling (402) 444-5071 (Monday-Friday). If you do not have a computer or have technical difficulties, please call (402) 444-5071 for assistance with your purchase.

What are your hours of operation?
The Durham Museum is currently open Tuesday-Saturday 10AM-4PM and Sunday 12PM-4PM.

Is the Soda Fountain open?
Yes, with a few changes. Prepackaged condiments have replaced bottled condiments. Soda Fountain tables are spaced 6 feet apart to promote social distancing and the number of Soda Fountain counter stools has been reduced. Tables and counter stools are sanitized after each use. Staff serves food directly to customers rather than inviting guests back to the soda fountain to pick up their order.

What exhibits/areas are closed?
We’ve reopened all areas of the museum!

What health and safety protocols are in place?
We are regularly cleaning/sanitizing doors and high-touch surfaces. Additional hand sanitizer stations are available to guests throughout the museum. Protective barriers have been installed at the front desk, soda fountain and museum shop. Signage throughout the museum reminds visitors of proper protocol and healthy behaviors. Non-vaccinated guests are required to wear a mask and practice social distancing.

  • Are you well? We ask that guests stay home and reschedule your visit if:
    • You feel ill, have a temperature or cough
    • You think you have been in contact with someone who is/was ill

Can I bring in outside food, beverages, or coolers?
Guests may bring in their own water, as the museum water fountains are not in service. Water bottles are not allowed in the gallery areas. No coolers, outside food or other beverages will be allowed unless they are required for special dietary needs.

As a member, how many tickets can I reserve? 
Members are allotted the number of tickets based on their current membership level (i.e. Individual = 1, Family = 2 adults + children). If you have a PLUS ONE membership level, you may reserve 1 ticket for a guest (adult or child). Tickets for additional guests may be purchased by the member using the general admission prices. Members must show their current membership card and ID, along with their e-ticket(s)/printed ticket(s) to be admitted. Questions? Please contact the membership department at (402) 444-5071.

How do Community Group Members book their visit?
Community Group Members – please call the membership department at (402) 444-5071 to schedule your visit in advance.

Will I receive a confirmation of my online ticket purchase?
You will receive an order confirmation via email. In the confirmation email, click the link to open your ticket barcode and activate the tickets. The tickets will need to be presented to the front desk (either printed or on your mobile device), along with the purchaser’s photo ID and membership card (if they are a museum member).

How long does it take to get through the museum? How long can I stay?
There are currently no time limits to the length of a museum visit, but the average visit is around 2 hours. However, you could spend a whole day enjoying all the exhibits! We kindly ask that guests complete their visit by 4PM.

How long does it take to get through the Featured Exhibit?
On average, it takes about 45 minutes to an hour.

Do you have wheelchairs available?
Yes. We have electric scooters and wheelchairs available at no charge on a first-come, first-served basis. They can be requested at our Front Desk.

Do I have to buy tickets/admission to visit to the Soda Fountain or Museum Shop?
No, but you must check-in at the Front Desk and let them know you would like to visit the Soda Fountain or Museum Shop.

I’d like to avoid larger crowds…when is the best time to visit?
Weekdays are generally less crowded. Specifically Monday, Wednesday and Thursday after the lunch hour.